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Privacy Policy
This Privacy Policy (“Policy”) outlines how Oz Qualify (ABN: 92 647 219 350) (“Herein after, “we,” or “us”), an education agent business located in Australia, collects, uses, discloses, and protects personal information obtained from clients (Herein after “you” or “your” or “users”) in relation to our services that deliver qualifications to students through recognition of prior learning (RPL). We are committed to protecting your privacy and ensuring that your personal information is handled in accordance with applicable privacy laws and regulations.
1. Definition
a. Information We Collect: This section outlines the types of personal information that Oz Qualify collects from individuals. It may include contact information, identification information, educational and professional information, payment information, communication information, and website usage information.

b. Use of Information: This section describes how Oz Qualify utilizes the collected personal information. It may include purposes such as providing and delivering services, communicating with users, processing payments, analyzing website usage, improving services, complying with legal obligations, and sending promotional materials with user consent.

c. Disclosure of Information: This section explains the circumstances under which Oz Qualify may disclose personal information to third parties.

d. Data Security: This section addresses the measures taken by Oz Qualify to protect personal information from unauthorized access, loss, misuse, or alteration. It may mention security safeguards, encryption, and the acknowledgement that no system is 100% secure.

e. Data Retention: This section discusses how long Oz Qualify retains personal information. It may specify that information is retained as long as necessary to fulfill the purposes outlined in the Privacy Policy or as required by law, with mention of secure disposal practices.

f. Rights and Choices: This section explains the rights and choices individuals have regarding their personal information. It may include rights to access, update, or delete information, as well as how to exercise these rights. It may also address inquiries or concerns regarding personal information.

g. Children’s Privacy: This section addresses the privacy of individuals under the age of 18. It may state that services are not directed at individuals under 18 and that the company does not knowingly collect or solicit personal information from minors without parental consent.

h. Cookies: Cookies are small text files stored on a user’s device that collect and store information about their website preferences and interactions. They are commonly used to enhance browsing experiences and provide personalized services on websites. We are not responsible for any third party cookies or any cookies that are on our partner’s websites.

i. Changes To Privacy Policy: This section highlights that the Privacy Policy may be updated periodically. It may state that users are encouraged to review the policy for the latest information and that the updated policy becomes effective as of the revised “Last Updated” date provided.

2. Information We Collect
We may collect the following types of personal information from you:

a. Contact Information: This includes your name, email address, phone number, and postal address.

b. Identification Information: This includes identification documents, such as passports or identification cards, that are necessary for verifying your identity and eligibility for qualification recognition.

c. Educational and Professional Information: This includes information about your prior learning, qualifications, work experience, USI (Unique Student Identifier) and any other relevant educational or professional details.

d. Payment Information: If you choose to engage our services and make payments, we may collect payment details, such as credit card or bank account information, necessary to process transactions.

e. Communication Information: We may collect information that you provide when contacting us, such as emails, chat logs, or other correspondence.

f. Website Usage Information: When you visit our website, we may collect certain information automatically, including your IP address, browser type, device information, and browsing patterns. This information helps us analyze website traffic and improve our services.

3. How We Use Your Information
We use the collected personal information for the following purposes:

a. To provide and deliver our services to you, including assessing your prior learning and determining your eligibility for qualification recognition.

b. To communicate with you regarding our services, respond to inquiries, and provide customer support.

c. To process payments and fulfill financial transactions related to our services.

d. To maintain and improve our website, analyze user trends, and personalize user experience.

e. To comply with legal obligations and enforce our rights and agreements.

f. With your consent, to send you promotional materials, newsletters, or information about relevant educational opportunities and events. You can opt out of receiving such communications at any time.

4. Discloser Of Your Information
We may disclose your personal information in the following circumstances:

a. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as IT support and our partnered training organizations. These providers are bound by confidentiality obligations and are only authorized to use your information for the purposes specified by us.

b. Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government inquiry.

c. Consent: We may disclose your information to third parties with your consent or as otherwise directed by you.

5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet or electronic storage system can be guaranteed as 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. When your personal information is no longer needed, we will securely dispose of it.
7. Your Rights And Choices
You have certain rights regarding your personal information, including the right to access, update, or delete your information. If you wish to exercise any of these rights or have any questions about the information we hold about you, please contact us using the contact details provided below.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from individuals under 18 years of age. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to promptly delete that information.
9. Cookies
Oz Qualify uses cookies on its website to enhance the browsing experience and provide personalized services. These cookies may collect and store information about user preferences, website interactions, and analytics data. The specific types of cookies used by Oz Qualify may include session cookies and persistent cookiees

The cookies used by Oz Qualify may serve various purposes, such as:

a. Authentication: We may use Cookies to remember user login information, allowing users to access restricted areas of the website without having to log in repeatedly.

b. Personalization: We may use Cookies to store user preferences and settings, such as language preferences or customized website layouts, to provide a personalized browsing experience.

c. Analytics: We may use Cookies to collect information about website usage, such as the number of visitors, pages viewed, and user interactions. This data helps Oz Qualify analyze and improve its website’s performance and user experience.

d. Advertising: We may use Cookies for targeted advertising purposes, tracking user behavior across websites and displaying relevant advertisements based on their interests and browsing history.

Users have the ability to manage and control cookie settings through their web browser. By adjusting their browser settings, users can accept, delete, or block cookies according to their preferences. However, disabling or blocking certain cookies may impact the functionality and user experience of the Oz Qualify website.

E. We are not responsible for any cookies on our partners websites.

10. Changes To The Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Policy periodically for the latest information. The updated Policy will be effective as of the revised “Last Updated” date indicated at the end of the Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

OZ QUALIFY (ABN: 92 647 219 350)
Phone: 1300 292 886
Email: info@ozqualify.com.au

(Last Updated: 25/08/2023)