This qualification reflects the function of community services professionals engaged in administering, overseeing, and organizing person-centered services for individuals, groups, and communities.

At this tier, these professionals possess specialized expertise in community services and operate independently within their defined role, guided by overarching directives from higher management.

They assist individuals in effecting positive transformations in their lives to enhance personal and communal welfare, and may additionally assume supervisory roles for fellow workers and volunteers. This may encompass tasks such as case management and program coordination.